Your Operational Partner
at the Gateway to Antarctica
Maritime, logistics, aviation and Antarctic support services from Punta Arenas, Chile - one experienced partner for operations where failure is not an option.
Port Agent & Protecting Agent in Chile
Shackleton's Way is a ship agent with more than 25 years in these waters — own offices and own staff from Valparaíso south, headquartered in Punta Arenas on the Strait of Magellan.
Port Agency
Appointed by owners, charterers or operators to run the whole call — clearances, pilots, berth, disbursement accounts and closure.
Port agency →Protecting Agency
When another agent is nominated, we protect the interests of owners and P&I clubs with independent reporting and cost control.
Protecting agency →Strait of Magellan Crossing Agent
Your mandatory local agent for Pacific ⇄ Atlantic transits — pilots, navigation tracks and formalities.
Strait crossing →Need a Strait of Magellan crossing agent? We are on the Strait itself.
Every vessel transiting between the Pacific and the Atlantic must appoint a Chilean ship agent to order the mandatory pilots and handle the formalities. From our head office in Punta Arenas we manage the whole crossing for owners and operators worldwide.
- Mandatory pilots ordered with 48 h notice
- Navigation tracks in the authority's format
- Pilot boarding at Bahía Posesión or Punta Arenas
- Bunkers, stores and crew changes on the way
- Read the Strait of Magellan crossing guide →
Five integrated service lines, one point of contact
From vessel arrival to Antarctic resupply, every service is coordinated by a team that knows Southern Chile's waters, airspace and operating conditions.

Ship Agency
Full port and protecting agency support, from arrival to departure.
- Port & protecting agency
- Strait of Magellan transit coordination
- Crew & customs matters

Ship Chandlering
Provisioning and technical supply, delivered on schedule - via Amundsen.
- Food & provisions
- Technical supplies & spare parts
- Storage & temperature-controlled delivery

Antarctic Logistics
Cargo, customs and expedition support where logistics cannot fail.
- Cargo to/from Antarctica
- Warehousing & customs clearance
- Support to Antarctic stations
Aviation & FBO Services
Ground handling and coordination for crew, passengers and aircraft.
- Crew & passenger assistance
- Immigration & customs
- Jet A1 refueling coordination

Pilotage
Local navigation expertise through the region's most demanding waterways.
- Magellan Strait compulsory track
- Non-compulsory tracks
- Valparaiso-Cape Horn via Chilean fjords
Crew Handling · Bunkering · Chartering · Equipment Rental · Waste Management
Specialized capabilities delivered through the Shackleton's Way group of companies - Just Crew, Fast Cargo and Only Charter.
When operations take you to the world's most remote regions, experience matters.
Shackleton's Way combines local knowledge, maritime expertise and operational coordination to support vessels, crews, expeditions and organizations operating through Southern Chile and Antarctica.
Local Expertise
Deep knowledge of Punta Arenas, the Magellan Strait and Southern Chile.
Fast Response
Rapid coordination when schedules, weather and operational conditions change.
Integrated Support
Maritime, logistics, provisioning, aviation and operational services through one experienced partner.
Remote Operations
Specialized support for challenging environments and Antarctic operations.
Supporting operations where logistics cannot fail.
From cargo movements to station resupply, our Antarctic logistics team coordinates every detail so your expedition, vessel or institution can focus on the mission.
Tell Us About Your Operation
Share your vessel, aircraft or expedition details and our team in Punta Arenas will respond with a coordinated operational plan.